COLLECTION CALLS & PHONE PAYMENTS
IMPORTANT MESSAGE FROM CREST MANAGEMENT
While we are not aware of this occurring in any Crest managed communities, we have heard through the industry that homeowners have received phone calls from scammers requesting payment over the phone for the HOA assessment.
Please be aware that our office does not make collection calls, nor do we accept phone payments. If you receive calls of this nature, do not provide any personal or payment information.
Scam calls can be reported to the Federal Trade Commission at www.reportfraud.ftc.gov.
Wishing you a holiday season filled with safety, health, and happiness.
Crest Management Company, AAMC
Riata Ranch is located in Cypress, Texas, 20 miles northwest of downtown Houston. Cypress is an unincorporated community in Harris County and ranks 50th in the top 100 highest-income urban areas in the United States.
To visit Riata Ranch from the greater Houston area (via SH 610 or BW 8), take US 290 towards Austin. Take exit Barker-Cypress Rd and turn left on Barker-Cypress Rd. Turn left at the traffic lights onto Riata Ranch Boulevard.
Please note, in case of emergency (life-threatening situation, burglary, fire, property damage) please call 911. Law enforcement support is provided by Harris County Sheriff’s Office. Fire and rescue services are provided by the Cy-Fair Volunteer Fire Department.
This is not a definitive list of contact information, but it’s good place to start if you have questions about whom to contact about services provided for our Community.
Harris County Sheriff’s Office
713-221-6000 (Non-Emergency Number)
HSCO handles law enforcement related issues, including motor vehicle/traffic enforcement, suspicious persons, burglaries and other safety issues.
Harris County Sheriff’s Office Vacation Watch
HSCO provides a Vacation Watch service that provides additional patrols through your neighborhood if you are out of town. When completing the online form, select “MUD 196 (Riata Ranch HOA), D5” in the HSCO Contracts drop-down field.
17171 Park Row, Suite 310 Houston, TX 77084
281-579-0761 (24×7 Support for Homeowners)
Our Community Manager is Debbie Spaw. Her contact information is
Crest Management provides 24/7 support for Homeowners in the Riata Ranch Community. This includes maintenance issues (common areas, parks, pool, splash pad, tennis courts, gates, etc.), questions about Deed Restrictions, financials, assessments/dues, Architectural Review requests, monthly board meetings, annual homeowners meeting and BBQ Hut reservations.
Harris County MUD 196
17707 Old Louetta, Houston, TX 77070
281-376-8802 – Main Office
MUD 196 provides water district management services for the Riata Ranch community.
1-800-800-5804 Monday- Friday 8:00 a.m. to 5:00 p.m.
Waste Management provides garbage and recycle collection services for the neighborhood. Garbage Collection Service Guidelines for MUD 196 Residents can be downloaded at:
Harris County Precinct 3
http://www.pct3.com/Contact (See Contact Information page to contact Commissioner Steve Radak, Westside Service Center and the Parks Department.
Harris County Precinct 3 provides maintenance and support of public roadways in the Riata Ranch Community. (Streets, street lighting and other road infrastructure in gated Sections 6 and 7 are supported by the HOA.) You can submit an online service request at http://www.pct3.com/about/service-request
CenterPoint Energy Streetlight Outage
Contact CenterPoint Energy to report any streetlight outages:
(for gated sections 6 & 7, contact Crest Management)
Texas Pride Disposal has received the feedback provided by the community and have made some adjustments with their crews and routes to better serve the neighborhood. This includes adding additional crew members and re-balancing the routes that service all of MUD 196, including Barker Lakes, Riata Ranch and Riata West.
Homeowners & residents can also help improve the service by reviewing the following guidelines:
Tuesday = Recycle and Trash Pickup
Friday = Trash Pickup
The black Texas Pride bins are for recycling, don’t put trash in the recycling bins.
Recycling bins need to be rolled out to the curb for pickup.
Regular household trash can be placed in bins next to your residence. Trash should be in trash bags and the crews will pick those up.
Heavy trash such as lawn clippings, leaves, etc. should be placed at the curb. Branches should be bundled together.
A full list of their service guidelines are posted online http://www.texaspridedisposal.com/service-guidelines.html
If you still have the green Waste Management bins, please contact Waste Management at https://www.wm.com/us/customer-support/service and request that they pick up the bin.
Thank you to all of our residents that have provided valuable feedback and comments. While there were many reports of issues with recycling and trash services, there were also reports that there were no issues with the service at all. With over 1000 homes in the neighborhood we expected that there would some challenges and we appreciate the attention that MUD 196 and Texas Pride has provided in addressing the concerns of our homeowners.
Waste disposal services in the Riata Ranch community are provided and managed by MUD 196 and Texas Pride Disposal.
Update on the new disposal service with Texas Pride Disposal, most of the neighborhood should have the new bins. Working on getting them access to the gated sections. Also waiting for a response back from Waste Management regarding the green bins and if they’re coming back around again to pick them up.
Texas Pride Disposal begins service 1/4/19
Solid Waste FIRST collection date – Friday, January 4, 2019
Recycle FIRST collection date – Tuesday, January 8, 2019
If you have any questions about disposal services, schedules, recycling, bulk/heavy trash pickup, etc please contact Texas Pride Disposal. You can submit a service request online or give them a call during business hours:
Texas Pride Disposal Contact Information
Monday through Thursday, 8:00 am to 5:00 pm
Friday, 8:00 am to 4:00 pm
If you have any questions about the services provided, visit their website at https://www.wdmtexas.com/…/harris-county-municipal-utility…/ or via phone at 281-376-8802
Waste disposal will still be “back door” service. This means you can continue to place your trash (should be in garbage bags) in your bins and leave them next to your home and the waste collection team will retrieve them from the bins. Larger items such as lawn clippings and heavy pickup can still be left at the curb.
TRASH PICKUP WILL BE ON TUESDAYS AND FRIDAYS, TWO BULK ITEMS WILL BE ALLOWED EACH DAY.
TEXAS PRIDE DISPOSAL WILL PROVIDE 95 GALLON RECYCLE CONTAINERS, RECYCLE WILL BE PICKED UP ON TUESDAYS.
Waste Management is ending their Back Door Service and moving to a fully automated process. The MUD 196 Board voted to switch to another provider that offered back door service.
The Riata Ranch splash pad will open March 9th and the swimming pool will open May 4th for the weekends in May.
Houston Recreation will be handling pool management this year. Their number is 713-932-7665. Feel free to contact them for any pool related questions or concerns ( except pool registration) and to schedule pool parties.
REGISTRATION PROCEDURES IF YOU ALREADY HAVE KEY FOBS/CARDS
1. Please be sure your account has a zero balance. Properties with unpaid fees will not be allowed pool privileges until all fees are paid.
2. Children under eighteen (18) must be accompanied by an adult.
3. For lost, misplaced, stolen key fob(s)/card(s), or additional fob(s), there will be a $50.00 charge per key fob.
4. Fobs/cards will be activated for the first day of the opening of the splash pad for homeowners who have a zero balance.
5. Please allow 2 business days for fob activation after your account has a zero balance.
REGISTRATION PROCEDURES IF YOU DO NOT HAVE A KEY FOB:
1. Properties with unpaid fees will not be allowed pool privileges until your account has a zero balance.
2. If you do not have a fob, click HERE and complete the 2019 Registration Form. List all family – members-residing (full time) in your home. – – – —
3. Mail the COMPLETED registration form, to the office of Crest Management, PO Box 21930, Houston Texas 77218, fax to 281-579-7062, or email to email@example.com.
4. Forms received after May 22nd , cannot be guaranteed to be filled by Memorial weekend.
5. Initial registration will be done entirely by mail.
6. For lost, misplaced, or stolen key fobs, there will be a $50.00 charge per fob.
7. Each household will be issued two (2) key fobs.
8. WALK-IN REQUESTS WILL HAVE AN ADDITIONAL CHARGE OF $20. Check or money order only made payable to Crest Management. Cash will not be accepted.
OPEN WEEKENDS May 4th through June 1st, 2019
Saturday, May 4th 10am to 8pm
Sunday, May 5th 12pm to 6pm
2019 POOL SCHEDULE
OPEN WEEKENDS AUGUST 26th through SEPTEMBER 30th
Mondays through Fridays – Closed
Saturday, August 31 10am to 8pm
Sunday, September 1st 12pm to 6pm
Monday, September 2nd (Labor Day) 10:00am to 8:00pm
Saturday, September 7th 10am to 8pm
Sunday, September 8th 12pm to 6pm
Saturday, September 14th 10am to 8pm
Sunday, September 15th 12pm to 6pm
Saturday, September 21st 10am to 8pm
Sunday, September 22nd 12pm to 6pm
Saturday, September 28th 10am to 8pm
Sunday, September 29th 12pm to 6pm
Pool closes for season – September 29th, 2019
March 9th through November 3rd
Mondays – Closed
Tuesday-Saturday 10am to 8am
Sunday 12pm to 6pm